Southern Housing Group news

Welcome to the summer issue of Open Door

People and places

Chief Executive Tom Dacey.

Over the past six months we have been consulting with residents about how they use the internet and how they would like to receive news from us...

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Tell us what you think about online Open Door and be entered into a prize draw

Getting involved

We hope you enjoy our online Open Door. As ever we welcome your comments and ideas - tell us what you think using this quick survey.

All completed surveys will be entered into a prize draw to win a an 8"Samsung Galaxy tablet.
Competition closes at 5pm Friday 29 August.

Complete survey

Resident Involvement videos now available on our website

Getting involved

Interested in finding out how we work with our residents to improve what we do? Are you interested in getting involved to help shape our services?...

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Summer entertainment for kids

Where you live

Looking for ideas on how to entertain your kids over the summer holidays? Holidays are a great opportunity to bring the family together...

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Ways to pay your rent and service charge

Money matters

One of your main responsibilities as a resident is to pay your rent and any service charge in full and on time...

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Help to manage your money

Money matters

If you have rent arrears and other debts or have difficulty managing your money help is available...

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Our new Corporate Strategy now available

People and places

Earlier this year we launched our new Corporate Strategy which sets out our direction and purpose for the next few years.

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Looking for work?

People and places

Read about how our Southern Works service helped our resident from Portsmouth...

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Resident handbook videos

Where you live

Did you know you can view a range of videos and quick guides on our website?...

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Find out about the grants we offer

People and places

We can award small grants of up to £2,000 to residents, external organisations and groups whose activities benefit Southern Housing Group residents and the wider community...

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Our £35 million regeneration in London

People and places

Our Lisgar Terrace scheme in Hammersmith & Fulham, west London was built in 1928 with 199 homes for rent...

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Spotlight on our homes

People and places

A photo gallery of our latest developments and links to shared ownership homes currently available...

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Care and Support

People and places

Our Care and Supporting Independence (CASI) team owns, manages and delivers care and support services and specialist accommodation right across the Isle of Wight...

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Improving our complaints process

Improving our services

We are committed to improving our services and recently reviewed our complaints process to make sure it is meeting residents’ needs...

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We have laptops available for loan

People and places

We recently helped one of our residents, Becky from Brighton & Hove, complete her studies and secure employment through our lend a laptop scheme...

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Our website

Improving our services

Did you know we have a range of quick guides available on our website? These offer advice and help on a range of topics and can often answer your questions without needing to call us...

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TV Licensing – concessions and payment options

Money matters

Did you know that if you are over 75 you are entitled to a free TV Licence that will cover the whole household? Although it is free, you do still need to apply for the licence...

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New Get Involved e-newsletter

Getting involved

We recently launched our new Get Involved newsletter to tell you about the work we are doing around resident involvement at Southern Housing Group...

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Getting active in your local area

Where you live

We have been working with Change4life to help our residents get active in their local area...

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Funding our plans for new homes and services

Improving our services

We recently secured funding to build new homes with a bond issue worth £175 million...

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Videos about the help and support we offer

People and places

Have you seen the range of videos available on our website telling you about our services and tips including managing your money...

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Improving where you live

Improving our services

We are committed to regularly maintaining and improving the communal areas where you live through what is known as cyclical repairs and redecoration...

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Southern Housing Group Limited, an exempt charity and registered society within the meaning of the Co-operative and Community Benefit Societies Act 2014 number 31055R, registered in England with registered office at Fleet House, 59-61 Clerkenwell Road, London EC1M 5LA