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Unlike energy companies, you can't choose your water company, as your provider depends on where you live. However, if you’re worried your water bills are too high or you have trouble paying for your water supply, we can help.

Our Home Energy Advice Team (HEAT) can help with a range of tips to save money on your utilities. They can help with water meter calculations, applications for discounts and they can fit water saving products in your home.

Why not get in touch now by emailing or calling our service centre, choosing option 4, and asking for HEAT.

In the meantime, here are some water and money saving hints from HEAT.

Switch to a water meter

One option may be switching to a water meter, which is the most cost effective way of paying your water bill as you only pay for what you use. If your property is unmetered, you can use the Consumer Council for Water's meter calculator to see how much you could save.

Most households can get a water meter fitted for free. Contact your local water company to find out if you can get a meter fitted. If a meter can’t be installed, you can be placed on an Assessed Household Charge, based on the number of people living in the property.

Find out if you can get a discount

You might be able to get a discount on your water bill. Each water company can design its own Social Tariff or WaterSure scheme and say which customers qualify and how much discount they can get. Speak to your local water supplier to find out if you’re eligible for a discounted water bill this year.

Water saving ideas

You can also save money on your water bill by using these quick tips:

  • Check for leaks. Hidden water leaks can waste water without you even knowing about it.
  • Keep a jug of drinking water in the fridge. Planning ahead means there is no need to run the water until it gets cold.
  • Fill the kettle only with the water you need. This will save both water and energy.
  • Turn off taps while cleaning your teeth, shaving or washing your face. You can waste up to nine litres of water a minute just by leaving a tap on.
  • Take a short shower rather than a bath. This could save you up to 400 litres of water a week.
  • Fix dripping taps. You can waste 90 litres a week, which costs a lot more than the price of a new tap washer.
  • Only use the washing machine and the dishwasher when you can put on a full load. It wastes both water and energy to run a half-full machine.
  • Ask your water supplier if they offer water saving packs, including a save-a-flush bag and tap or shower aerators, both of which reduce the amount of water you use and save you money.

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Southern Housing Group Limited, an exempt charity and registered society within the meaning of the Co-operative and Community Benefit Societies Act 2014 number 31055R, registered in England with registered office at Fleet House, 59-61 Clerkenwell Road, London EC1M 5LA